Originally Posted by Jel

If I'm honest, it's more my local branch. I've been with Lloyds for a long time, and never had a problem until the wankers in my local branch seem to have taken a dislike to me one day, it's very bizarre. Unhelpful as possible, make me jump through unnecessary hoops for simple shit (like putting a reference in with any over the counter cash deposits.. eg withdrawing cash at the atm on payoneer card to then deposit as cash - they fucking hate that for some unknown reason), it's all quite strange.

As for use of the account, I get at least 5 debit card transactions a month flagged as fraud, and have to go through the rigmarole of either answering a text, or ringing up if the text doesn't come through, then going through security etc, then going through and confirming payments, at 20 minutes a time.

It's hard to explain actually, but it's become more like dealing with the council and all their bollocks than dealing with a customer based outfit.

I might just have to suck it up tbh, hsbc I'd never touch, natwest I hear 50/50 good/bad about, and santander I hear negative things about too. meh.