Quote:
Originally Posted by Jel
If I'm honest, it's more my local branch. I've been with Lloyds for a long time, and never had a problem until the wankers in my local branch seem to have taken a dislike to me one day, it's very bizarre. Unhelpful as possible, make me jump through unnecessary hoops for simple shit (like putting a reference in with any over the counter cash deposits.. eg withdrawing cash at the atm on payoneer card to then deposit as cash - they fucking hate that for some unknown reason), it's all quite strange.
As for use of the account, I get at least 5 debit card transactions a month flagged as fraud, and have to go through the rigmarole of either answering a text, or ringing up if the text doesn't come through, then going through security etc, then going through and confirming payments, at 20 minutes a time.
It's hard to explain actually, but it's become more like dealing with the council and all their bollocks than dealing with a customer based outfit.
I might just have to suck it up tbh, hsbc I'd never touch, natwest I hear 50/50 good/bad about, and santander I hear negative things about too. meh.
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I'm not in the UK but...
Banks have KYC/risk assesment. Frequent cash deposits may be regarded as money from possibly illegal sources. (Unless they know you own a brick and mortar shop etc.) Maybe they flagged you as a risky client in their system.
I'd switch banks too if I were you. But also, I'd cut down on cash deposits. Have your money transferred to your bank. And what you take out at the ATM, spend it, use it for expenses.