A woman was reportedly denied entry to a Waffle House in Pinson, Alabama, because of the color of her skin. Jacinda Mitchell took a video last week that showed the doors to the establishment were locked, but that there were white people inside. It led Mitchell to conclude she was refused service because she was a person of color.
“They have the door locked and they have customers in here, and they’re saying that they’re closed. The customers are eating and they happen to be white customers only, and I am an African-American,” Mitchell said in the clip. “They have people that they’re serving, but they’re telling me that they’re closed.”
Pat Warner, director of public relations and external affairs for Waffle House, said the company is investigating Mitchell’s allegations.
“We have launched an investigation to gather all of the facts. Waffle House is a welcoming place for everyone, and we are fortunate to enjoy a very diverse and loyal customer base who we do our best to serve every day,” Warner said in a statement to AL.com Thursday. “The employee involved should not have locked the front door at all and should have certainly opened the door for the customer when she arrived. We will get the facts and take appropriate action quickly.”
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