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Hey Ruth,
I contacted Paxum using Paxum.com's contact form on the 28th and still haven't heard back.
Also the link within the email receipt I got to check the status of the ticket leads to a 404. The same time I got that receipt confirmation email I got an email with the subject 'Welcome to apps.paxum.com' and the links within that email also go to 404's.
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