Quote:
Originally Posted by RuthB
Paxum cards have always been optional. No we will not be covering the cost of using an alternative withdrawal method while cards are being replaced.
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Yes, and i chose to have a paxum card.
I pay $44.95 per annum for it.
Im sorry but your just taking the piss.
On 13th April we were told new cards printing next week.
Its the 7th May and my card is still not printing !
I will ask you YET again (but slightly different)
1) Why should we continue to be charged $45 per annum for a card we dont have ?
2) Why should cardholders be paying for alternative methods ? At very least you should offer A free EFT while we are waiting, especially considering the massive delays !!
EFT is $8.95 v $2 ATM
EFT goes from USD to EUR to GBP for me.
3) Do i get charged two EXRATE conversions ?
You need to create a thread to clarify all this stuff. IT will save many us and you a lot of questions and headaches.