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Old 05-21-2018, 09:46 AM  
Kevsh
Confirmed User
 
Join Date: Dec 2004
Location: TO
Posts: 8,619
Just thought I'd chime in here as I'm having an incredibly frustrating time working with ePayments. I have tried to wire transfer USD to my USD bank account but for some reason it won't allow it - they are only allowing me to transfer in EUROs, which means I get hit twice on converting the funds.

Their support has been absolutely no help. I've been back-and-forth with support for a week now and clearly they don't understand the very carefully worded explanations I've provided them and end up replying with a completely nonsensical answer. Just today I got a reply completely avoiding my question and instead congratulating me as my payment went through ... in EUROs.

If anyone has a contact for someone who can actually work with me to get what should be a simple matter clarified, I'd appreciate it!
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