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Old 09-30-2018, 01:14 AM  
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Over 6 months and paxum card still didn't arrive, requested expedited, and they sent it by regular

So, 6 months ago my card finished printing and it was sent by mail.
I waited, and waited 3 months, and Ruth advised I should order it by expedited service because it was probably 'lost.

Strangely every single person I know in my city, their card also never arrived and was 'lost' leading me to believe they never ever sent it out, it was total bs.

Ruth told me to request another card, this time pay $100 and get the expedited service. I did, and a month later I inquired wtf is going on where's my card, they said oh when it comes from the bank they will ship it to me via courier, and that's what expedited means.

So I go into my account a few weeks ago, and see it was shipped. I email and ask where's the tracking number for which I was paid $100 and they say OMG we made a mistake and we sent it out with regular mail.

So now, another 6 months waiting begins, and after all, I'll learn OMG it was lost yet again.

How can a business like PAXUM afford to act like such a joke!?? WTF did I pay $100 for? I took a bet in Vegas, hoping I win and get a card in the mail, or I simply just lose and can forget about ever getting a new card?
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