Quote:
Originally Posted by Nick_awt
Yeah. Thats the error message i got when i tried to add a mastercard and withdraw.
Ruth said (above), that you just need to try another card.
No real solid information from her, and NOTHING as per, when more challenging questions were asked.
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Nick, for about a week I used to withdraw money to my Mastercard which was working perfectly until yesterday or something. I got a new Mastercard from a different bank because the previous bank had high fees. I added this new MC and tried to withdraw. Nothing. I got the error saying my card is not supported. Then I tried to withdraw to my other MC that USED to work, same error. So this unsupported card message is just BS. Withdrawals to external cards (Visa or MC) don't work.
I am super mad that they don't notify users about their issues. Ruth mentioned something about a notice in the account...this message ONLY appears after someone tries to withdraw money to a Visa card. And this is NOT how you should notify customers. Very disappointed.