View Single Post
Old 11-26-2018, 10:55 AM  
xcpd
Registered User
 
Industry Role:
Join Date: Dec 2014
Posts: 10
Quote:
Originally Posted by Nick_awt View Post
Yeah. Thats the error message i got when i tried to add a mastercard and withdraw.

Ruth said (above), that you just need to try another card.
No real solid information from her, and NOTHING as per, when more challenging questions were asked.
Nick, for about a week I used to withdraw money to my Mastercard which was working perfectly until yesterday or something. I got a new Mastercard from a different bank because the previous bank had high fees. I added this new MC and tried to withdraw. Nothing. I got the error saying my card is not supported. Then I tried to withdraw to my other MC that USED to work, same error. So this unsupported card message is just BS. Withdrawals to external cards (Visa or MC) don't work.

I am super mad that they don't notify users about their issues. Ruth mentioned something about a notice in the account...this message ONLY appears after someone tries to withdraw money to a Visa card. And this is NOT how you should notify customers. Very disappointed.
xcpd is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote