Quote:
Originally Posted by xcpd
Nick, for about a week I used to withdraw money to my Mastercard which was working perfectly until yesterday or something. I got a new Mastercard from a different bank because the previous bank had high fees. I added this new MC and tried to withdraw. Nothing. I got the error saying my card is not supported. Then I tried to withdraw to my other MC that USED to work, same error. So this unsupported card message is just BS. Withdrawals to external cards (Visa or MC) don't work.
I am super mad that they don't notify users about their issues. Ruth mentioned something about a notice in the account...this message ONLY appears after someone tries to withdraw money to a Visa card. And this is NOT how you should notify customers. Very disappointed.
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Sorry to hear your having all these issues as well. EFT payment was working about 10 days ago or so. Took 3 days approx for payment. Is that an option for you ?
As for Ruth, she comes in and answers the easy questions, but then disappears off the face of the earth when it gets slightly tougher. Its a disgrace that nobody from Paxum has addressed all the legitimate questions here.
And like you say, there is NO message in Paxum, until you get a failed transfer. I bet the message also still says 4 weeks ?