Thanks for the support everyone.
As you can see camspower responded
If the reason is suspicious activity because of 2 accounts in different names.
Then I totally understand that, and it could have been explained/resolved directly
What I still don't understand is why it takes over a month to get to the reason for the on hold payments
Also I have said 3 times I would post on gfy if we wouldn't get paid or at least a straight answer before actually posting here