Quote:
Originally Posted by rowan
I'd say it's because they have a simple renewal model:
1. If you don't pay by the renewal date, your service is cut off
2. If you want to cancel a server, simply don't pay
#2 would be why they don't attempt to contact customers before cutting them off.
Luckily I noticed the suspension email pretty quickly, but my server was still disconnected for a few hours. Through no fault of my own.
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That makes a lot of sense, which I appreciate. I don't use them for important websites, but for pushing bandwidth on various marketing work, which normally lasts a few months. Used them on and off for many years.