I am with Certified Hosting and my network was infected with malware and Certified says they only do weekly backups (Sunday). Network went down Wednesday and they said they can only restore to last Sunday (3 days ago and nothing before that???!!).
Is that normal? That a hosting company only keeps 1 backup? With no previous week's restore ability.
I just find that awfully bad business practice for a hosting company to keep only one single backup. What happens if the malware started before their sunday backup like it was the case with me?
I realize I should have done backups as well so I'm to be blamed for not being more deligent but seriously though, how can a hosting company only keep 1 single backup and nothing beyond that sunday backup??
Perhaps some hosting companies here can chime in and let me know if its normal business practice for hosting companies to only have one weekly backup
I would think they would have at least a few backups, or a monthly backup at the very least. But to say they delete their backups after one week? Maybe it's just me but in this day and age with malware,etc... that can affect servers/accounts, I just think a hosting company should be prudent enough to keep at least backups longer than 3 days???
FYI, considering Certified Hosting suffered a total server loss a few months ago, you would think they would be more careful with saving multiple backups.