I started my own biz with Z and was pretty loyal to them as they treated me very well. for a while.
I got used to the week to month long delays in pay (esp towards the end of the year, every year) as they always did pay eventually and I didn't live paycheck to paycheck so was no big deal. just annoying. but nothing I would ever build a business upon if I needed to fulfill obligations to others (affs, talent, biz partners etc) based on Z payments.
then around 2014 they just arbitrarily stopped paying people. I was still getting paid (very late, but still paid) but was owed a couple thousand I think at that point when non-payment complaints from other users started to skyrocket.
saw the writing on the wall, if they don't pay others why would I assume I am special? I stopped accepting payments through them, on my own damn site and quickly made other arrangements
a member here who became a temp rep for Z (figured from the start he saw the value of the service to upstarts and wanted to help try to save it) got me my funds owed, quite a few months after my payments were owed.
in the end all I lost was my very minimal reserve as I had already phased them out so was just owed reserves after he got me paid overdue payment amounts. gracias Paul.
tried for a couple of years with emails every now and then on my 'tying up loose monetary ends' days to get a comically small sum of reserves owed, I think $155? but still my money. that they stole
do not work with payment processors who do not pay. I did nothing wrong to them and they objectively stole from me. you're not special either.
get a merchant account with Orbital, Payze or Mobius and do your own thing
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