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hotbrazil · 06-18-2019, 04:45 AM

Re:The new unionpay card and the paxum mastercard yet not ready 2019-05-29 03:01:52
Dear .......,

We understand your frustration and we are in constant communication with the processor trying to expedite the process, however, there is not much we can do as we can not interfere with their rules.

Your Union Pay card was processed and is currently printing. Sometimes both processes may take a little longer than expected due to the fact that they are handled by our processor. This being said, your Paxum MasterCard will be shipped to you in few days after it's printed and we expect it to arrive to your location faster.

Regarding the other card request, since it was not yet processed, we will cancel it in up to 24 hours and reverse the associated fee.

We appreciate your patience and understanding.
Best Regards!

Then I went to look on other webpages and found many people complaining about that service, webcam girls making bad reviews, people saying they have been waiting for their cc for over a year and some saying they did wire transfer and just got their money on their bank account after 4 months and even people plotting on doing a law suit action against them and a person with a link to make complaints about them to FinTrac. I wrote to the support again and they closed the ticket without even answering to me. I sent an email to chris and ruth and I am waiting for any reply.

Guys, this is a nightmare.

06-18-2019, 04:45 AM
hotbrazil Registered User Industry Role: Join Date: Jan 2012 Location: Brazil Posts: 19	Here the support answer I got Re:The new unionpay card and the paxum mastercard yet not ready 2019-05-29 03:01:52 Dear ......., We understand your frustration and we are in constant communication with the processor trying to expedite the process, however, there is not much we can do as we can not interfere with their rules. Your Union Pay card was processed and is currently printing. Sometimes both processes may take a little longer than expected due to the fact that they are handled by our processor. This being said, your Paxum MasterCard will be shipped to you in few days after it's printed and we expect it to arrive to your location faster. Regarding the other card request, since it was not yet processed, we will cancel it in up to 24 hours and reverse the associated fee. We appreciate your patience and understanding. Best Regards! Then I went to look on other webpages and found many people complaining about that service, webcam girls making bad reviews, people saying they have been waiting for their cc for over a year and some saying they did wire transfer and just got their money on their bank account after 4 months and even people plotting on doing a law suit action against them and a person with a link to make complaints about them to FinTrac. I wrote to the support again and they closed the ticket without even answering to me. I sent an email to chris and ruth and I am waiting for any reply. Guys, this is a nightmare.