Quote:
Originally Posted by ZENRA
Not worth the time to contest a chargeback for a $30 subscription.
Just accept the chargeback and block the person from signing up again.
If you run a subscription site and are getting an unhealthy amount of them, then see if you can pinpoint the reason those chargebacks are happening. Looking at the initial transaction details and login info, is there anything suspicious that your billing provider fraud prevention tools may not have caught?
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True, it's not worth contesting a monthly 1 time subscription. But if you run a cam site or (in our case) an adult chat line then you can have several transactions a day from the same customer as they want to extend the time. *We limit this, but still it can add up.
We have done everything on our end and we do not receive many chargebacks. But I like to be prepared and have mechanisms in place to min. any damage. I have done this as far as 'real' fraud goes, but there seems to be no defense from friendly chargebacks.