We capture so much information it's crazy. We maintain a database of IP's, all activity, communication (backed by a 3rd party company that validates all call connections). We have invoice files, credit card authorization form (mimicked after Docusign) and some details that are confidential and cannot be written here.
I could go on and on..
If I won a rebuttal merely by providing proof of login by IP I'd shit myself. Not saying it can't happen, but the rebuttals I file have so much evidence it could clear someone of murder. But still - no dice.
To NetBilling (question):
Due to the potential serious loss that something like this could cause I would be happy to use your call center services for order verification.
In fact I'd probably re-script my credit card add section to require that the user first call and validate their card before it can be used.
My only question is this: Would that, along with all of the other things I do, provide enough evidence that the transaction is valid?
If so then I would just increase the min. deposit and start working on it tomorrow.
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