Quote:
Originally Posted by ilnjscb
Get IP on login, and ask questions on login. That helps. I just won one the other day by proving a login, and tracking activity by IP.
But actual fraud, the best thing to do is try to offer a refund.
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This is an IMPORTANT piece of information to have. I used to fight chargebacks for my former company on physical goods. I implemented a system that would create reports based on the CC companies policy to meet their requirements.
IP address and login activity is a HUGE bonus!
Also, do you have a TOC they have to check off and is visible for consumers on the site? This was also a requested piece by the CC companies in the past. It should have conditions in there pertaining to signups, charges etc....