Originally Posted by pamon

Your recent USD wire withdrawal
We wanted to reach out to you about your latest Paxum wire withdrawal in USD currency. Unfortunately there has been a delay as USD wires are currently taking longer than anticipated to be processed. We recently changed to a new banking partner and all outgoing wires must go through due diligence before being processed and issued. This is the reason for the current delay. Wire withdrawals in currencies other then USD have not been affected.

The majority of pending wires have already been processed and we expect those remaining to finish processing over the course of the next few days.

In light of this situation Paxum will be refunding your wire fee for the last wire and we are also providing you with a Wire Withdrawal Coupon that will refund the full wire fee the next time you request a wire withdrawal from your Paxum account. To use the coupon simply enter the Coupon Code in the Coupon field in the Withdraw Funds >> By WIRE Transfer section of your Paxum

We understand how important it is for clients to be able to trust in the stability of our service, and when situations like this occur it can cause concern and dissatisfaction. We sincerely apologize for any inconvenience you have experienced caused by these delays.

We will evaluate and revise the way we introduce new banking partners to Paxum so that in the future these types of delays do not happen.

We value and appreciate your use of our service and once again we apologize for the delay.

Best regards,

Paxum Team