Quote:
Originally Posted by czarina
My bank can not start an investigation without the wire tracking numbers (or confirmation numbers), which CCBill is refusing to provide.
My CCBill used to be Paul, who apparentlyis nowhere to be found and probably not with the company anymore.
I have contacted the issuing bank that CCBill uses to send the wires: a German bank called WireCard, which promptly referred me back to CBill.
I have called, emailed, chatted CCBill, and the answer is always the same: you have to keep on waiting, we have sent this to our accounting department.
I am very frustrated and have no idea what to do next.
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being south of the border... not sure how your bank operates down there. also i read it takes a long time to investigate after you make notice.
bellow may not apply to you i would say sorry for the epass mess
can you trace a wire transfer?
Yes. If your transfer isn't delivered within the window you were promised, you can request a trace on your transaction using the bank's SWIFT code. A SWIFT code is an ID that banks use when sending wire transfers. With this number, your bank can determine whether the deposit is on hold or in progress.