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Czarina,
I completely sympathize with your frustration with CCBill. I've been with them since 2005, I think I've had 4 account reps in the last 2 years and they are useless.
A few years ago I changed where I wanted my payments sent, it took two months for them to finally get it sorted after they made mistake after mistake.
Good luck.
Dave
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I feel old since I started SpeedoFetish.com back in 2001.
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