you need Jenni from accounting, the rest are shit, she does the wires.
[email protected] goes to the supervisor
Live chat can't do anything with account as its 2 different systems and they don't have the premissions on the system to see or do anything on anyone accounts/payments
Jenni is the person you need and she has been a rock at ccbill for years.
Paul left ccbill a couple of years ago.