Quote:
Originally Posted by Nicky
That's actually insane, never heard of anything like it, especially in this biz  good on ya man 
|
i had a few clients paying me back their chargebacks, usually what happened was that their accountant or bank didn't recognize the descriptor and initiated the chargeback without further investigation. even though the descriptor is clearly mentioned in the confirmation email.
also my biller wasn't very helpful in recovering the money, by now I see they go after those cases but i rather contact the people personally and have them send me the money by Paypal or something like that.
which in most cases worked cause the intention for the chargeback wasn't malicious.