Quote:
Originally Posted by MaDalton
i had a few clients paying me back their chargebacks, usually what happened was that their accountant or bank didn't recognize the descriptor and initiated the chargeback without further investigation. even though the descriptor is clearly mentioned in the confirmation email.
also my biller wasn't very helpful in recovering the money, by now I see they go after those cases but i rather contact the people personally and have them send me the money by Paypal or something like that.
which in most cases worked cause the intention for the chargeback wasn't malicious.
|
Recovered all funds today via PayPal!
This was a VERY INTERSTING case. Long story short, after speaking with the model about him and this situation, we feel this was due to one of two things. He claims he wasn't the one disputing the charges but we also know him to be a compulsive liar. So he either didn't realize he would get banned and thought we were such a big company no one would notice, or this is all part of his fetish with the particular model. I guess he's heavily into BDSM.
CCBill also acknowledged this was a blunder and will consult us on any refunds over ten transactions in the future, so I'll be keeping them as part of our billing options. So happy ending for the most part
