Quote:
Originally Posted by beaner
You had an honest customer, in the end, that got your money back. Why in the world would you keep ccbill?
Risk departments typically send you an email and talk direct with merchant first.
I hear chatter about 6 months charging back but never had any more than 4 months. Everyone understood 4 months so don't understand all this 6 month stuff. Visa and Mastercard
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This.
At no time was CCBill proactive and timely regarding their communication with you the client.
They did however charge you steep fees related to the transactions. Correct?
Respectfully demand a refund and run away from them.