Originally Posted by Zakash

Hey, maybe someone advice me here or maybe Ruth will see it.
not sure what happened but it's seems my card requests are cancelled.
From my end it's just disappeared from the Paxum Panel and i can make new request for a new card.
The phone support says they can see it canceled but can't see why. i made two card requests that were canceled. My address and identity confirmed...

Any one had this problem? really waiting for this card now...