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Sly..
Its your responsibility to get the surfer to the sponsor
which seems your doing ok
it's the sponsors responsibility to
1. convert them
2. retain them
if they dont do their job then find a new one.
and as always talk to your sponsor, or their account rep.
never just sign up and let it be. webmaster feedback is a vital part of running a successful program. and if they cant take constructive critiscm or at least consider ideas of ways to improve their member retention then fuck um
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