Quote:
Originally Posted by celandina
We run a VOD site, so we do not have any "re-billing" issues, yet a few years ago we had a bad guy who bought and watched a movie and a few days later we get a notice for chargeback. We went to Verotel and tried to dispute the chargeback and we were told: "The guy will not bother you again he has been banned".
To bad Jason is gone he could have clarified this better.
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Standard practice for any biller is to ban the details associated with someone who charges back. That's probably what Verotel meant when they wrote that to you.