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Yes the few times I tried, I had a hard time getting support for the sites/programs they bought but didn't integrate into their main platform. My experience was that they don't check the NATS messages and email addresses of those programs.
Other Gamma employees sometimes don't know their company bought those sites and who's in charge of them.
It would be useful if they created a central ticketing system for all those satellite programs, or at least an email box that's checked daily.
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