247mg

We are facing a very strange problem. On 4G connection in iPhone 11 mp4 video on JwPlayer hosted on CDN not playing.... but as soon as we switch on Wifi video start playing. Contacted CDN provider and they say all ok and no issue.... on 4g we are getting error, Error Loading Media, file could not be played. But same file played when use same browser, same video same site on wifi.

Customer from UK on using 4G having trouble.... any advice or any one know about this