Who's running CCbill now? They sent 20k to the wrong account and won't recall the funds.
I need to speak to someone there who can get shit done and knows what is going on. It's been a while since I've had an issue there but 20k is a chunk to lose due to their error. I haven't had to talk to anyone beyond basic support in years and now Tier 2 is playing games with me and doesn't understand how transfers work.
If anyone has any names / emails to share, I'd appreciate it.
Hope everyone is well. It's been a while.
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