Quote:
Originally Posted by Pseudonymous
I haven't been trying with wire, originally i wanted a bank withdrawal, apparently canada isnt' even on the list, despite the company being canadian. i have been trying with external card and not a single one worked, despite using 4-5 banks. i tried reaching out to ruth but no response, no surprise. theres a reason i haven't used them in the past, the support is god awful. the whole process of doing anything, even registering to use them, is so long and dragged out because you need to contact them for so much and so much doesn't work as it should and their response rate being atrocious makes it a painful process.
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Ryan, they are answering support. I have been affected with this fiasco since day 1.
Their tech ticket system usually takes a day or 2 to reply but I got response from Chris and Ruth. Btw, there was some Email issues with Ruth so it is not her fault.
Update: Day 3 in Germany and I'm still unable to withdraw a test amount of €700 in the ATM machines (tried multiple atm banks).
The last withdrawl I was able to do was on July 6th for €2k after that I tried about 5 times on July 8,9 and today still not working.
Btw, there are some "declining fees" each time an ATM transaction gets declined. I noticed this from the activity transactions, they are totally stupid because it is 100% not your fault, they aren't much but still......
I'll wait until the end of this week and if shit doesn't get solved I will transfer my funds back to Paxum for now its safer than leaving it in the MC WC.
