Quote:
Originally Posted by Pseudonymous
Can you withdraw money from paxum to a bank account or external card in canada, everything is being rejected. have tried 4 cards from 4 different canadian banks. i am not up to date on things regarding paxum. Whats the deal?
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Canadian clients can use Withdrawal to External Card, and we also support CAD wire withdrawal (with a $25 USD per transaction fee).
Quote:
Originally Posted by Pseudonymous
I haven't been trying with wire, originally i wanted a bank withdrawal, apparently canada isnt' even on the list, despite the company being canadian. i have been trying with external card and not a single one worked, despite using 4-5 banks. i tried reaching out to ruth but no response, no surprise. theres a reason i haven't used them in the past, the support is god awful. the whole process of doing anything, even registering to use them, is so long and dragged out because you need to contact them for so much and so much doesn't work as it should and their response rate being atrocious makes it a painful process.
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I'm not sure what email address to search for in my inbox, but I don't recall getting a query with these specifics. I'm sorry for any lack of response on my part. Our support staff typically responds to tickets within 24 hours, if you let me know your ticket number I can check into your situation for you.
Quote:
Originally Posted by DumpManager
I just noticed an email from Gamma Entertainment, in it they said they are stopping pay with Paxum due to all the
Dear valued affiliates,
Following recent banking events in Europe it is not presently possible to process payments via Paxum and we don’t have a clear idea of when that may resume.
We understand the impact this may have on some of you and we are working to find a solution.
In the meantime we highly suggest switching your payout method to wire or check, which will be processed immediately, please contact us for that change.
Gamma remains committed to paying its affiliates as always and we apologize for the interruption.
We remain dedicated to helping you get your payment as quickly as possible and appreciate your patience as we search for other solutions.
What happened with Paxum? Europe? What the fuck happened in Europe.. isn't Paxum head office 2 hours from me in Montreal? I wired money just last week to my account, I'm in Canada. I just recently switched everything over to Paxum so I wouldn't have to handle mail because of the pandemic, lol. god damnit. |
We are in direct communication with the finance department at Gamma and we believe the problem will be resolved shortly. The problem is not due to either Gamma or Paxum directly and we're confident it can be fixed.
Quote:
Originally Posted by Pseudonymous
I just started using them because i needed to, so the amounts i've put in aren't enough to be dinged 50 dollars a withdrawal. i could let the money add up and then withdraw. but given the uncertainty with things not working as they should. i dont want to let it get to an amount where it makes sense to pay 50 dollar withdrawal fees
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As mentioned, we do also offer Wire withdrawal in CAD that has a $25 USD per transaction fee. Simply enter your bank details in CAD currency.
Quote:
Originally Posted by pornpreneur
Has anyone received wire withdrawals to the UK recently from their Paxum account, I have been waiting on an $1800 wire for over 7 days now.
I have been using the same process/withdrawal template for the last 18 months no issues, it's never taken this long before.
No money in bank account and none on Paxum account - just gone MIA
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Wire withdrawals are working normally. If you have an open ticket about this issue please let me know the ticket number.