stoner529

Along time ago, I was hooked up with National Net for my servers. I was with them for a while. They turned into Total Server Solutions. Shortly after that, they are now Performive. I had to upgrade to a cloud base, which they say is very good, because my current servers were at the end of their upgrade-able life. So I did that on August 17th. I made the switch because I needed to update the PHP on the old servers but they couldn't. The new cloud base servers need a license. They have yet to get the license and I don't hear anything back from the sales person once I inquired about it on the 5th of September. Does anyone else have any negative experiences with this. Nat Net had great CS. It seems I am not getting that anymore once the switch was made and I updated to a new cloud base. So Im still paying the same amount. have my sites still on the old servers, but waiting on licenses for the new cloud base. Am I nuts to think this is not the proper way to do business, or am I missing something with regards to obtaining the license?