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Wow, to receive a public thanks on a board like GFY, is appreciated. Now were is my award?
All kidding aside, my whole adult life and professional career, I always stood behind the true meaning of customer service.
"Customer service is the support you offer your customers -> before and after they buy and use your products and services. Doing so helps your customers have an easy and enjoyable experience with your company.
Customer support is more than just providing answers; it's an important part of the promise your brand makes to its customers. Offering amazing customer service is important if you want to retain your customers and grow your business."
Sad, but many people inside the companies have forgotten this. Anyways, if I have time and mood, I can post very simple instructions how to best deal with difficult situations that you want to resolve. Just let me know.
Regards,
__________________
"The time men spend in trying to impress others they could spend in doing the things by which others would be impressed."
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