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JayX · 11-09-2020, 02:33 PM

Hi Anthony,

Thank you for replying to our call for help.

We're currently trying to upgrade our cloudflare protection as the one we have doesn't work for these attacks. Waiting for custom quote from them.

Our hosting provider kicked us off the DDOS protection plan they had offered us, which we were paying for, because it doesn't work.

As of now, we switched IPs and they were discovered by the attacker the next day. No DNS records are exposing our IP but they keep finding it. With the current cloudflare in place we've blocked russia, china, vietnam and placed a recaptcha challenge for Tor browser. This did not work either.

I'm hoping that cloudflare gets back to us quickly with a quote that makes sense because they have all the data on hand to be able to diagnose and remedy the problem.

If you offer any other solutions/alternatives or services we can chat directly.

Thanks again Anthony!

11-09-2020, 02:33 PM
JayX Confirmed User Industry Role: Join Date: Dec 2015 Location: Montreal Posts: 18	Hi Anthony, Thank you for replying to our call for help. We're currently trying to upgrade our cloudflare protection as the one we have doesn't work for these attacks. Waiting for custom quote from them. Our hosting provider kicked us off the DDOS protection plan they had offered us, which we were paying for, because it doesn't work. As of now, we switched IPs and they were discovered by the attacker the next day. No DNS records are exposing our IP but they keep finding it. With the current cloudflare in place we've blocked russia, china, vietnam and placed a recaptcha challenge for Tor browser. This did not work either. I'm hoping that cloudflare gets back to us quickly with a quote that makes sense because they have all the data on hand to be able to diagnose and remedy the problem. If you offer any other solutions/alternatives or services we can chat directly. Thanks again Anthony!