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Every review is an opportunity to improve yourself or your business. Sometimes reviews hurt, even if they aren't from somebody you've done business with.
I would take a look at the review, see if he is right about anything and whether or not you should make some changes. If you don't think so, okay. If you do, take the learning lesson and make some tweaks.
Outside of that, take the free link and don't let it ruin your day. One bad review will not kill you if you are a quality service.
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