Quote:
Originally Posted by RuthB
Hi Socks,
If Paxum support went through it with you directly then it should be fine.
Feel free to send me an email with your account username if you'd like me to check into it any deeper. (ruth@paxum)
Thanks for using Paxum!
Ruth  |
Thanks Ruth! Happy to see you're still around, long time.
Honestly I had no faith in the response from support, it didn't make sense that I was using a "correspondent bank".. and I *think* my personal bank account number goes in the top field. The first time I did the form I put my bank's "routing number" in that top field, and while support was saying that was right, I doubt it.
They were saying the only problem was that my name was missing a middle initial and that's the cancellation message. But I'm guessing that's the first check, failed the first check, errored out and didn't go any further.
So this time I put my own bank account in the top field, left the correspondent fields blank, and just put the transit number and chose "The Canada Trust Bank" or whatever in the dropdown... Which seemed weird too since it loads my bank from the SWIFT code above.
If it fails again I'll flip you an e-mail.
PS: Wouldn't it make all kinds of sense to force the name on the Paxum account into the Name field of the wire transfer, if it 100% always has to match? Like why let users make a mistake if you easily have the ability to make sure they never make a mistake? Only thought is you make $50 every time someone makes that mistake...................