View Single Post
Old 06-07-2021, 12:34 PM  
pornangel
Confirmed User
 
Industry Role:
Join Date: May 2021
Posts: 37
:stop Need help to prevent spam ban in hostings :(

one of my VPS servers got banned by my provider. The reason for the banned is spamming. uceprotect.net is the organization that listed the server ban and the server got a UCEPROTECT-Level1 ban. The UCEPROTECT mentions that I have tried delivering mails to spamtraps as a concrete allegation. They also have mentioned the time and the date of the impact which is 02.06.2021 21:37 CEST+/- 1min. According to my logs, there is no mail I have sent or received during that time period. Usually, I exchange links through this email( the webmail which was given by the provider) to discuss advertising, etc. Maybe this might be the reason to get involved with the spamming. But I did not do it intentionally if it is the reason. I use the email which was given by the provider to communicate. Do I need to use a secondary email address for those things? and is this caused because I am using the email which was given by the provider to communicate? I was fortunate to back up my files and transfer them to another server. So how I am going to overcome this kind of situation before it is going to happened again. Also, I would like to know how exactly this could happen? Does this mean I am not allowed to send mail to multiple users?

In new server I removed all the dns that related to webmail. Now I am using protonmail for my sites. Is this help to avoid these cases ? Any advice guys ?

*BTW since 2015 I am working with sites but this my first time getting ban because of spam. So ultra noob is here. Just wants your ideas.
pornangel is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote