The strange thing is, over the years they have consistently been asking for more of our "fraudulent" traffic .
Below is one of the mails they have send, where they link to our stats dating back as far as 2015. In those stats you will see the same high conversion ratio, and the charge back percentage is just below 3 percent. So an even higher CB rate, but apparently no issue for them.
I find it very weird, that for 9 years our traffic was perfectly acceptable, but all of a sudden, such numbers can only be fraudulent in their eyes.
and even if they had an actual problem with fraud. after a 10 years relationship in stead of simply closing the account without any notification and blindly concluding that we are scammers. I personally would at least have given the affiliate a heads up or try to fix it.
I would have liked to know on which particular whitelabel those fraudulent sale were (we had 5 whitelabels there) we had 2 different accounts which are both closed.
I would have like to know from which of our review sites we have send those fraudulent sales.
one of their mails
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Hi,
I hope you're doing well!
didn't reach us for a long time and I have some suggestions for you.
1/ I just saw at your statistics and your EPC is very good! The best one you never had before, 635.25€...
Look here:
Screenshot by Lightshot
Are you able to create other white labels to generate more traffic and more sales then?
2/ I have check your white labels Live,
https://****** and
https://*********
It's the old version of our editor.
I think it could be interesting to upate them with a favicon, another design, etc.
Example:
https://www*******,
https://www*******
What do you think about that?
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Yes it sucks to lose 10 years of referrals, but im actually more pissed of that they closed our account without notification, still kept accepting our traffic without paying, and when asked why called us scammers.
btw Thanks for the suggestion of xlovecash, already are promotion them for a long time and actually changed some whitelabels to them.