So we noticed we hadn't been paid by them the past 2 months. contacted them about why not. Only then to discover they closed out account due to suspicious and fraudulent activity already two months ago, without notifying us, keeping account/sites and sales active.
During last christmas we saw a major rise in revenue with some suspiciously high sales amounts, payments were placed on hold and the sales turned out to be fraudulent so understandably we didnt get paid for those sales, no problem with that of course
Now half a year later we received this email. And yes we have low traffic and high conversion, the same with all our sponsors, we target very small specific keywords/frases leading to review site sending them to whitelabels.
What we dont do is cookie stuffing or stealing customers, our 10 years of traffic without problems up till now should have proven that, i don't even know how to stuff coockies i just write reviews.
Anyway they have the right to close accounts if they have problems with chargebacks but then they should have told us that the moment they suspended our account but they kept it open accepting our "fraudulent sales" without telling us.
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We have decided to suspend and close your xcams-power account since May 11, due to heavy credit card fraud and suspicious activity.
After deep investigations on your accounts, traffic and users, we have found that :
your sites have very low traffic, and no SEO presence
turnover per session on your sites is X77 higher than our main popular site Xcams.
turnover per user is X100 higher than our main popular site Xcams.
more than 50% of sales made in 2020 were simply fraudulent (credit card chargebacks)
90% of the users on your sites were already old clients of our platform brought to us by other affiliates
All these stats are totally abnormal and can only be the result of fraudulent activity, including theft of former customers, certainly using cookie stuffing techniques.
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our stats from them don't reflect this at all
this is the info from our dashboard with a charge back percentage of 1.3%, 4450 sales, 59 chargebacks (doesnt go farther back than 7/2019)
Would have expected a little bit more credit after 10 years, but Again they have the right to close an account.
But if they suspend an affiliates account they should notify the affiliate and not keep the account alive and continue stealing traffic and sales.
Just wanted to share this, so new affiliates can make up their own mind.
The only thing i can say is we have no need to use fraudulent tactics. And we just got robbed of 10 years worth of returning customers.