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Let me see if I understand correctly... You had your store at a domain name and then moved it to another domain and then just... emailed them?
This sounds logical to everyone in our industry but the truth is you just violated a major email marketing rule. According to email marketing "rules", those customers belong to the original domain name... When you suddenly started sending from a new domain name so far as the email service providers are concerned you are a brand new company.
For example... I am an Amazon customer and I get email from Amazon; I gave Amazon permission to email me. If Amazon buys another company such as Samsung and moves it's email database to Samsung and emails them from the Samsung domain... They can't do that. I gave Amazon permission to email me from Amazon, not Samsung. I am not a Samsung customer, I did not request to get emails from Samsung, and Samsung does not have permission to email me.
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