Thank you all for your support!
Paxum were kind enough to investigate the dispute, I have sent them all the screenshots and will keep you updated.
He finally reached out to me (probably after receiving an email from Paxum) saying that I can only get my money back
after deleting this thread.
Thanks to anyone who emailed me with offers to buy/exchange links, I've been really busy so I apologize for not replying all yet.
