Originally Posted by zerovic

Hey guys,

I got my card back today. No one contacted me from the bank itself, however, they had the mail from Paxum where they asked them to return my card asap.

I also asked about the official statement from the Serbian National Bank, which states, that all detained cards must be returned within 2 business days, but the response wasn't too good from OTP. They said the service team can't jump on every single request daily if a card gets detained and they don't even care about the official statement. lol

Anyway, Paxum reacted almost immediately and I was able to get the card back.

So, for anyone who gets in the same boots as me, contact [email protected] and they will sort everything out in no time!

Cheers,
z