Quote:
Originally Posted by ContentBay
I went for a USD wire transfer 20 days ago.
Still I'm in the 'processing' phase.
Wrote to them then got:
'Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.
We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.'
10 days is enough for red lights to go off, even less, but 20 and counting 
Anybody else had any issues like this? |
Hi there,
We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.
I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.
Anyone still awaiting a Paxum withdrawal should receive it very soon!
If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.
Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.
