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Old 06-10-2022, 10:57 PM  
bill_musk
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Quote:
Originally Posted by RuthB View Post
We apologize for the ongoing inconvenience. We have encountered some delays with our banking partner for SEPA EFT. We anticipate a return to normal service in the next few days.

We do have other withdrawal methods available in the meantime, including WIRE and Withdrawal to External Card, along with the Paxum Unionpay card (if you have one).

Thank you for your patience and understanding.


Oh, and PS - I'm originally from the UK (and thick-skinned), so if anyone is trying to upset me by calling me a cunt.. good luck with that
Hi Ruth, while your tone is reassuring (and thank you for that), the lack of detail and the opacity on the current location of my money is still a bit concerning.

Is there any more detail you can share as to what problems Paxum and the partner have? Is it technical, is it compliance?

Also, in the other thread you mentioned opening a ticket to look into my transaction, unfortunately, as stated, it's the same generic message, which doesn't really help. Reminds me of the bad days when Payonneer stopped adult payment and firstchoicepay went down
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