Yes we are having many issues with them. They sent out email that they will hold payments untill you start a cambuilder account, and upload business docs which we did so we are KYC compliant. But we need to update our account info on mtree.com. Each time we try to update the account profile we get... And this has been going on for a couple weeks now. Send several emails with no response.
Then contacted the through the site and received one response.
"What exactly are you trying to update?"
Then wrote back same day, and the site is still throwing up that error when trying to update our profile in the admin.
VERY FRUSTRATING.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator,
[email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.