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Paxum has been little lax lately.. They stopped GBP Wire for my country and now they have another policy in place..
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Kindly be informed that your WIRE EUR XXX.00 transfer is in Pending because it needs to be reviewed by the appropriate department.
Please note that all transfers must be reviewed in order for their status to be changed from Pending to Validated or Declined.
We work closely with the appropriate department to make sure the process is completed as quickly as possible, but review timelines vary based on the circumstances of your transfer.
We cannot provide an exact time frame as each transfer is unique and we have to wait for it to be processed, however we will contact you back via this ticket once the transaction is reviewed.
Also, in order to update your Paxum account information, please upload a valid ID document + your selfie.
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Now, I requested on 3rd and it's still in pending state, not validated.
before that I requested in GBP, which they cancelled and said to request in EURO.
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We know that companies need to follow rules etc, but they should convey new rules to us while implementing..
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