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Support specialist (full time job)
Job description:- Moderate video/photo/text content for the website;
- Handle and resolve customer complaints;
- Report abnormal increase in complaints to the management team.
Requirements for candidates:- Excellent English skills (Native English speaker is a plus);
- Content moderation experience;
- Sufficient IT background;
- Good Russian skills;
- Ability to work flex hours (nights and weekends);
- Ability to work under pressure and meet deadlines;
- Online Customer Support experience;
- Able to work legally in EU without the need to obtain a work permit. (The candidate must have an EU work permit.)
What we offer:- We are looking for a Support&Moderation Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive salary, and the chance to work for a developing international company.
- If you know how to deal with the users’ voice online, that’s your job!
- Paid at the end of each month directly to your bank account.
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