Quote:
Originally Posted by MakeMeGrrrrowl
When a lady takes a call they get customer info, such as the phone number he's calling from and the email address where he'd like her to send some content.
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is there a business reason to expose private data to your operators? can you route the calls thru a filter? (speaking generically since i don't know your system). are the operators exposed to credit cards too?
i personally dont care what anyone says to me on the phone. send me a letter if its important. dont have my address? then you aren't important
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