Quote:
Originally Posted by NatalieK
first thing first, to protect your business, you must email everyone and explain that there has been several emails, "explaining the situation", thus eradicating the worry and concern when this happens to another customer.
This similar, has happened within escorts, the companies have messaged both escort and customer suggesting that anyone other than the customer or escort should not receive and reply to any other email...
This not stopping the problem, however, stopping the business being trashed.
Wishing you luck, ass holes always will try to ruin good business, snakes in the wilderness 
|
Thank you, Natalie and everyone else for your replies.
Running reports and trying to find the same connections between them seems to be the best method of narrowing it down.
Unfortunately (but fortunately), I have over 15k customers, an ex contractor, if she were very, very, very good, would have access to MAYBE 1500 customers, so I wouldn't risk drawing attention with all the customers and causing upset for maybe 1500 who would be contacted. Only the very trusting customers are coming forward, I'm sure the rest just say fuck it, I'm not using that service anymore.
I'm sure the right thing is to do what I normally do and wait for the troll to go away, but it has definitely annoyed me enough that I may want to pursue it.
Good Morning people! It's gonna be a good day.